TICKETS

When purchasing tickets online please be aware of third party ticketing sites.

The only recognized and official seller of our tickets on the internet is Ticketmaster.com.

Our website uptowntheatrenapa.com will link you only to Ticketmaster.com, not any other ticketing site.

We are not affiliated with boxofficenter.com OR ANY other outside ticketing company.

I want to buy tickets…now what do I do?

There are several ways to purchase tickets to performances. You may buy them:

Online through our website (Ticketmaster links on each show listing) or directly through Ticketmaster at: www.ticketmaster.com
Via Ticketmaster phoneline at: 800-745-3000 or their automated-only self service line 866-448-7849
In person at our box office. Monday – Friday 12 – 5pm Saturday 12 – 4pm
Open late on show nights, call day of show for hours Closed Sunday & National Holidays (phone inquiries okay, but no phone sales)
Visit a Ticketmaster Outlet
TDD (Telecommunications Device for the Deaf): 877-474-4TDD (833)

General rules:

All ticket holders must be 12 & over. Under 16 years old must be with an adult, for most shows. Please check individual show listings as this may vary.
21+over must have valid I.D. for alcohol.
All seating is reserved unless otherwise specified
NO outside bottles (including water), cans, food, or alcohol, cameras allowed in theatre
Cameras and recording devices are generally not allowed in the theatre, but this policy may be different depending on the artists.
Call the box office on the day of the show for more information. Professional photography, flash photography and/or video cameras are never allowed.
Once tickets are printed, there are no exchanges, refunds or upgrades. (only tickets purchased through Ticketmaster may be reprinted if lost or stolen)
We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and cash. Sorry, no checks.
Will call tickets are available 7 – 9:30pm on the day of the show only.
Box office hours may be subject to change. Please call (707) 259-0123 x 6 for more information.
Lost and found items may be retrieved during regular box office hours
Patrons not complying with ushers/security may be asked to leave without refund
Bags/purses/backpacks are subject to inspection
To request disability accommodations, please call our box office -advance purchase required
Assisted listening devices available, please call our box office to make arrangements
Smoking is only permitted outside the venue
On the day of the show, tickets will not available online after 2:00. The only way to purchase tickets on the day of the show is in person at the box office. As shows tend to sell quickly, we suggest you buy tickets ahead of time
On sale dates vary from show to show, but tickets generally go on sale at noon. The best way to receive advance notice of our shows is to join our mailing list – CLICK HERE.
A $5.00 restoration/facility fee is charged on all tickets purchased. There are no additional handling and service charges for tickets purchased in our box office.