BEFORE YOU PURCHASE TICKETS: Protect yourself from fraud

Please do not buy your tickets for Uptown Theatre performances anywhere other than:

1.  In person at our Box Office
2.  Over the phone with Ticketmaster  1-800-745-3000.  
       For existing order inquiries, please contact Ticketmaster at 800-653-8000.
3. Through our only authorized websites: Uptowntheatrenapa.com (which will link you directly to Ticketmaster) or Ticketmaster.com 

The Uptown Theatre is unable to verify or guarantee the authenticity of tickets which were not purchased directly through our authorized sales channels.  For this reason, and because we are unable to provide any information regarding ticket purchases to a party other than the original purchaser on the order, we do not recommend purchasing tickets from third-party resellers.

Please avoid Uptowntheatreboxoffice.com or others that do not link you directly to Ticketmaster.

Be sure this is the show you want to attend
As the hosting venue, we are not responsible for the content or performance of the artist. As a ticket buyer, please take an opportunity before purchasing tickets, to do your research and determine if the artist/show is an event you want to attend.  Please note that we do not provide refunds or show credit if the artist/show does not meet your expectations. Artists’ shows may differ from tour to tour, year to year or venue to venue. Please be aware of this before purchasing your ticket.

I want to buy tickets…now what do I do?

There are several ways to purchase tickets to performances.  You may buy them:

  • Online through our website (Ticketmaster links on each show listing) or directly through Ticketmaster at: www.ticketmaster.com
  • Via Ticketmaster phone line at: 800-745-3000 or their automated-only self service line 866-448-7849
* Please note that when purchasing through Ticketmaster, that there will be additional fees added to the ticket price. Please check under Price Range on TM’s site to find out total ticket price. 
  • In person at our box office.    Monday – Friday 12 – 5pm     Saturday 12 – 4pm
    Open late on show nights, call day of show for hours  Closed Sunday & National Holidays  (phone inquiries okay, but no phone sales)

* Please note that unless otherwise specified, each ticket will have $5 theatre restoration fee added to each ticket price. 

  • Visit a Ticketmaster Outlet
  • TDD (Telecommunications Device for the Deaf): 877-474-4TDD (833)
  • American Sign Language Interpreters available upon request.  Advance notice is required.

General rules:

  • All ticket holders must be 12 & over. Under 16 years old must be with an adult, for most shows.  Please check individual show listings as this may vary.
  • 21+over must have valid I.D. for alcohol.
  • All seating is reserved unless otherwise specified
  • NO outside bottles (including water), cans, food, or alcohol, cameras allowed in theatre
  • Cameras and recording devices are generally not allowed in the theatre, but this policy may be different depending on the artists.
  • Call the box office on the day of the show for more information.  Professional photography, flash photography and/or video cameras are never allowed.
  • Once tickets are printed, there are no exchanges, refunds or upgrades. (only tickets purchased through Ticketmaster may be reprinted if lost or stolen)
  • We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and cash.  Sorry, no checks.
  • Will call tickets are available 7 – 9:30pm on the day of the show only.
  • Box office hours may be subject to change.  Please call (707) 259-0123 x 6 for more information.
  • Lost and found items may be retrieved during regular box office hours
  • Patrons not complying with ushers/security may be asked to leave without refund
  • Bags/purses/backpacks are subject to inspection
  • To request disability accommodations, please call our box office -advance purchase required
  • Assisted listening devices available, please call our box office to make arrangements
  • Smoking is only permitted outside the venue
  • On the day of the show, tickets will not available online after 2:00. The only way to purchase tickets on the day of the show is in person at the box office.  As shows tend to sell quickly, we suggest you buy tickets ahead of time
  • On sale dates vary from show to show, but tickets generally go on sale at noon. The best way to receive advance notice of our shows is to join our mailing list – CLICK HERE.
  • A $5.00 restoration/facility fee is charged on all tickets purchased.  There are no additional handling and service charges for tickets purchased in our box office.


Reserved/ GA Shows:
The theatre has seats in all rows. There are no “standing room” sections. Reserved seats are Row A – T with General Admission in Rows U – BB. General Admission is first come, first choice of seating with doors opening at 7 pm.
All GA Shows:
The theatre has seats in all rows. There are no “standing room” sections.  General Admission in Rows A-BB. GA is first come, first choice of seating  with doors opening at 7 pm.